Hydration Duo
R470,00
Gentle cleanse + deep hydration for dry or damaged hair: This combo is designed to restore moisture and improve manageability for dry or damaged hair.
It includes:
HydraNourish Shampoo – a gentle cleanser that removes buildup without stripping natural oils
Intense Hydration Treatment – a rich, moisturising formula that helps soften, strengthen, and hydrate hair
How to Use
Step 1: HydraNourish Shampoo
Wet hair thoroughly.
Apply a generous amount of shampoo to the scalp and roots.
Massage gently to cleanse.
Rinse well. Repeat if needed.
Step 2: Intense Hydration Treatment
After shampooing, apply the treatment evenly from mid-lengths to ends.
Leave on for 10–15 minutes.
For deeper conditioning, cover with a shower cap and apply gentle heat.
Rinse thoroughly.
Use 1–2 times a week or as needed based on your hair's moisture levels.
Vegan-Friendly:
This product is vegan-friendly and cruelty-free, making it an ethical choice for hair care.
Caution:
Avoid contact with eyes. If irritation occurs, discontinue use. Keep out of reach of children.
Store in a cool, dry place away from direct sunlight & recycle responsibly. Please recycle this packaging responsibly
Ingredients
HydraNourish Shampoo: Aqua (Water), Glycerin, Cocos Nucifera (Coconut) Oil, Ricinus Communis (Castor) Seed Oil, Hydrolyzed Wheat Protein, Glyceryl Stearate, Lauryl Glucoside, Cetearyl Alcohol, Coco-Caprylate/Caprate, Glyceryl Stearate Citrate, Behentrimonium Chloride, Xanthan Gum, Dipalmitoylethyl Hydroxyethylmonium Methosulfate, Simmondsia Chinensis (Jojoba) Seed Oil, Parfum (Fragrance), Magnesium Aluminum Silicate, Polyacrylamide, Coco-Glucoside, Glyceryl Oleate, Dipropylene Glycol, Adansonia Digitata (Baobab) Seed Oil, Argania Spinosa (Argan) Nut Oil, Glyceryl Laurate, Sclerocarya Birrea (Marula) Seed Oil, Isopropanol, Gluconolactone, C13-14 Isoparaffin, Polysilicone-29, Butylene/Ethylene/Styrene Copolymer, Ceteareth-20, Ethylene/Propylene/Styrene Copolymer, Laureth-7, Butylated Hydroxytoluene, Althaea Officinalis (Marshmallow) Root Extract, Titanium Dioxide, Glycyrrhiza Glabra (Licorice) Root Extract, Hydrogenated Vegetable Glycerides Citrate, Silicone Dioxide, Tocopherol, Citric Acid, Brassica Campestris (Rapeseed) Seed Oil, Rosmarinus Officinalis (Rosemary) Leaf Extract, Benzyl Alcohol, Sodium Benzoate, Benzoic Acid, Dehydroacetic Acid, Potassium Sorbate.
Intense Hydration Treatment: Aqua (Water), Glycerin, Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Ricinus Communis (Castor) Seed Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Hydrolyzed Wheat Protein, Behentrimonium Methosulfate, Behentrimonium Chloride, Dipalmitoylethyl Hydroxyethylmonium Methosulfate, Dipropylene Glycol, Polysilicone-29, Quaternium-87, Cetyl Alcohol, Citrullus Lanatus (Watermelon) Seed Oil, Parfum (Fragrance), Adansonia Digitata (Baobab) Seed Oil, Argania Spinosa (Argan) Nut Oil, Cetearyl Alcohol, Ceteareth-20, Butylene/Ethylene/Styrene Copolymer, Ethylene/Propylene/Styrene Copolymer, Hydrolyzed Jojoba Esters, Gluconolactone, Butylated Hydroxytoluene, Tocopherol, Brassica Campestris (Rapeseed) Seed Oil, Rosmarinus Officinalis (Rosemary) Leaf Extract, Benzyl Alcohol, Benzoic Acid, Sodium Benzoate, Dehydroacetic Acid, Potassium Sorbate, Phenoxyethanol.
Return and Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused in its original packaging. You’ll also need the receipt or proof of purchase (Digital/Print).
To start a return, you can contact us at info@natchu.co.za If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@natchu.co.za
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Policy
All orders are processed within 2 to 3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. Please allow for potential delays due to a high volume of orders or postal service problems that are outside of our control.
Domestic Shipping Rates
We offer five different shipping options:
Local Pick-Up (Free)
We allow for local pick-ups (Johannesburg area). If you would like to use this FREE method, select “Pick-Up” at checkout and we will get in touch to determine a mutually agreed upon location for collection.
Free Shipping Nationwide (Orders R800+)
If your order totals R800 or more, you will automatically qualify for free to door delivery nationwide. Please ensure you select this option at checkout.
PostNet to PostNet (Nationwide)
If you are in close vicinity or have easy access to a Postnet, select this option to avoid the extra cost of "To Door Delivery (Nationwide)".
To Door Delivery (Nationwide)
If you are located outside of Gauteng and would like a "To door delivery", select this option.
Please get in touch with us at info@natchu.co.za if you are ordering out of South Africa so we can find the most affordable mode of delivery.